"Clients come first": an interview with M. Dohnalová, head of the Administration of Refugee Facilities
In the interview, the director of the Administration of Refugee Facilities (ARF) talks about the services that her organization provides to clients in the Czech Republic’s refugee facilities. She talks about mandatory health checks and the ways in which client information is utilized. She also discusses the quality of services provided in refugee facilities operated by private contractors. The interview took place on 1. 9. 2003.
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